Terms & Conditions

1. Introduction

These Terms and Conditions apply to the Previ Longevity website and all transactions related to our products and services. You may also be subject to additional agreements relevant to your relationship with us or to specific services you receive. Where any conflict exists between those additional terms and these Terms and Conditions, the additional terms shall take precedence.

2. Acceptance of Terms

By registering, accessing, or using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. Continued use of this website constitutes your ongoing acceptance of these terms. In certain circumstances, we may also request your explicit consent.

3. Electronic Communications

By using this website or communicating with us electronically, you agree that we may contact you via the website or by email. You acknowledge that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be made in writing.

4. Medical Services

Previ Longevity is a longevity medicine clinic offering diagnostic assessments, preventive health programs, and regenerative therapies. All medical services are provided only following consultation and clinical evaluation by a licensed physician, in accordance with applicable Indonesian law.

Some interventions offered may be experimental in nature or used outside of formally approved indications. In such cases, Previ Longevity is committed to providing full transparency regarding the level of scientific evidence and regulatory status of each intervention through a comprehensive informed consent process prior to commencement.

5. User Requirements

To use Previ Longevity’s services, you must:

  • Be at least 18 years of age, or have the consent of a parent or legal guardian
  • Provide accurate, complete, and current information regarding your health history, medical treatments, and relevant allergies
  • Use this website only for its intended purposes and in accordance with these terms, applicable law, and reasonable online conduct

You must not use this website or our services to distribute malicious software, systematically collect data without authorization, or engage in any activity that could impair the availability or performance of the website.

6. Registration and Account Security

Service registration is completed through the initial consultation process. You are responsible for maintaining the confidentiality of your patient portal access credentials and for notifying us immediately of any unauthorized access. All information you provide will be handled in accordance with our Privacy Policy.

7. Payments and Cancellations

  • Payment for services is made in accordance with the package or program agreed upon during consultation.
  • Cancellation of a scheduled consultation or assessment must be made at least 24 hours in advance.
  • Cancellations made with less than 24 hours notice may be subject to an administrative fee.
  • Refund requests for programs already in progress will be assessed on a case-by-case basis by the clinic management team.

8. Intellectual Property

Previ Longevity and its licensors own and control all copyright and other intellectual property rights in this website, its content, data, and resources.

Unless otherwise stated, you are not granted any license or rights over any Copyright, Trademark, Patent, or other Intellectual Property. This means you may not use, copy, reproduce, distribute, modify, or commercialize any material from this website without our prior written permission.

9. Third-Party Links

Our website may contain links to third-party websites. We do not monitor or take responsibility for the content of those sites. Any products or services offered by third parties are subject to their own terms and conditions. We are not responsible for the privacy practices or content of any third-party website.

10. Suspension and Termination

We reserve the right, at our sole discretion, to modify or discontinue access to the website or specific services at any time, temporarily or permanently. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

11. Warranties and Liability

This website and all its content are provided on an “as is” and “as available” basis. We expressly disclaim all warranties, whether express or implied, regarding the availability, accuracy, or completeness of any content.

Results from any program, therapy, or intervention may vary significantly between individuals, depending on baseline health status, program adherence, genetic factors, and other biological variables. No guarantee of specific outcomes is made for any service.

Our maximum liability to you for any losses arising from the use of this website or our services is limited to the total amount you have paid us for the relevant product or service.

12. Indemnification

You agree to indemnify, defend, and hold us harmless from any claims, liabilities, damages, losses, and expenses arising from your violation of these Terms and Conditions or applicable law, including any infringement of intellectual property or privacy rights.

13. Force Majeure

No delay, failure, or omission by either party in carrying out its obligations shall be considered a breach of these Terms and Conditions if such delay, failure, or omission arises from causes beyond that party’s reasonable control.

14. Privacy

To access certain areas of this website and our services, you may be required to provide personal information. You agree that all information provided is accurate, truthful, and current. For details on how we manage your data, please refer to our Privacy Policy.

15. Updates to These Terms

We may update these Terms and Conditions at any time. It is your responsibility to review them periodically. The date shown at the top of this document reflects the date of the most recent revision. Continued use of the website following any changes constitutes your acceptance of the updated terms.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Indonesia. Any disputes arising under them shall first be resolved through mutual deliberation. If no resolution is reached, the matter will be referred to the appropriate legal mechanisms under Indonesian jurisdiction.

If any part of these Terms and Conditions is found to be invalid or unenforceable by a court, that provision will be modified or removed to the minimum extent necessary, while the remaining provisions continue in full force and effect.

17. Contact Information

This website is owned and operated by Previ Longevity.

For any questions regarding these Terms and Conditions, please contact us at:

Email: info@previlongevity.com
Address: Altira Business Park, Unit B-06, Jl. Yos Sudarso No. 12-15, Sunter Jaya, North Jakarta, 14350, Indonesia
Phone: +62 822 899 899 72